We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I did not even expect this quality. I was surprised. Very soft cotton. Sits perfectly. Delivery less than a week in Thailand.
The product came in very good condition, feeling soft and with nice fall. I like it very much and I highly recommend it
Super.
Tunic Super!!!! Very cool!!! Thank you store!!! Recommend!!!
Awesome! I was pleasantly surprised because it has very good quality, it is very soft and it is very well done. I love it.
I am very glad, exactly the As pictured! Very fast delivery!
Really good quality. Recommended. Perfect and nice.
Exactlly as on the picture. Beautiful piece and great material and fit. Love it! Very fast delivery.
Exceptional, such a great buy, very surprised of quality, super fast shipping, loved it
Exceptionally beautiful. It fits really well. I wish I could order in more colors. Can't wait to wear it on my vacation in January.
Everything is super.
Excellent quality of products received.
It's very nice, identical to the photo, I just feel like it'll be very fragile when it comes to washing.
The right size! He arrived very fast in Peru. Everything is perfect. The finish is very clean. I recommend
Very nice design. Just need to be careful when hanging. Especially after washing.
Nice bathing dress. .Com or in the photo
Dress is super. Such as the pictures. Very good workmanship. Fast shipping. Recommend warmly
Beautiful and fast shipping
Tunic is fantastic Exactly the as the picture. Mięciutka and convenient. Shipment mega fast. Recommend!!!
Sukienka przepiękna, dobrze wykonana. Przesyłka błyskawiczna.